- American Express
To contact Shoe Pop Boutique Customer Care:
Customer Care is available to assist you with an order or questions regarding your order Monday through Friday, 8:30 am to 5:30 pm CST and on Saturday 9:00 am to 3:00 pm CST. Please allow 24 hours for a Customer Care Associate to respond to your email.
How will I know if my order has been received?
Answer: All orders submitted will receive an email confirmation with 24-48 hours of purchase. If you place an order & do not receive and email confirmation please contact Customer Care.
Can I modify my order?
Answer: At this time orders cannot be modified after being submitted.
Orders can be cancelled within 2 hours of submission by contacting Customer Care.
If an order needs to be cancelled after business hours please email firstname.lastname@example.org. Please place "Cancel Order" in the subject line.